What percentage of your total shopping is online? This past holiday season, almost 40% of seasonal shopping was through online channels. Late order cutoffs, and the ensuing last minute rush resulted in logistical nightmares for online retailers and logistics providers, who were overwhelmed with demand and paralyzed when bad weather struck. Expedient delivery is growing…
Archives for home delivery
Getting Food Fast Instead of Eating Fast Food
Drive-thru grocery pick-up, or click-and-collect, is gaining ground in France. Before long, this model will likely gain ground in the US, as it is a reasonable last-mile delivery system for low population density areas of the US. These areas do not have enough households per square mile to justify daily home-delivery infrastructure. Plus, click-and-collect solves…
Last Mile Delivery: Amazon Takes the Plunge
The Wall Street Journal reports Amazon is piloting last-mile delivery in San Francisco, Los Angeles, and New York, likely incorporating learnings from Amazon’s established last mile delivery network in the UK. According to Jeff Bezos, this UK network was built because “commercial carriers couldn’t support our peak volumes.” This past Christmas season, Amazon experienced a similar problem with…